02-13-2024 11:08 AM
Hey, I have to create another Meta account to be able to write here. I've been trying to recover my old Meta account associated with my email, but I've been stuck in a loop with my two-step verification for three hours. The phone number associated is not mine, and I don't have the option to change it. I also don't have access to my codes since I'm logged out of my app on my phone. Please, I need to recover this account, and I'm starting to feel a bit desperate.
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01-02-2025
02:20 AM
- last edited on
01-02-2025
08:04 AM
by
marinakh.924
Hi, I have almost the same problem, I can't open and use a 2-step verification app. I've received an e-mail that somebody has added a new e-mail to my Meta account (here it is the scam e-mail: ***@finestudio.org - I don't know this person) When I clicked on "This wasn't me" I needed to log-in but, but the system wants a 2-step verification I don't have any. Maybe this person that have added his e-mail, he has asked for this authenticator on his phone. In this way I don't have any access to my account that manages my Facebook business accounts and I advertise on Facebook. Can you help? I see that you ask other members to send you a PM, but I can't find out how to send it to you. Thanks for your support!
03-20-2025 08:28 AM
I need Help with my account, I can get into it cause of the 2FA. I had it on my old phone and now that I got a new phone it wont let me access my account and I dont have any option for help I need some help
03-28-2025 04:54 PM
Can I please receive help on the same! Thank you so much!
03-28-2025 04:54 PM - edited 03-28-2025 04:55 PM
Likewise! I do not have access to the email either.
a month ago
嗨,我也需要帮助。今天,当我更改电子邮件时,我在 Authenticator 中删除了我的帐户。我以为还可以,但我无法登录。输入账号和密码后,我仍然需要 Authenticator 中的验证码。所以我不得不注册另一个帐户来论坛寻求帮助。请帮助我。
2 weeks ago
I have similar issue, my account was hacked and the hacker had implemented a 2fa on my account, due to which am unable to verify my identity. i have my picture in my DP and have uploaded a video selfie multiple times with no response. Could you please help me retrieve my hacked account with username zor_if.