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Troubleshooting Oculus Link

LeumasRex
Honored Guest

I have the Oculus Quest 2. Been having trouble getting it to consistently link to my computer via cord. I know for a fact that it can, because I've had it connect numerous times before and even did manage to successfully play Phasmophobia on it once, but I have this recurring issue where when I hit "enable Oculus Link", it just goes black and shows three dots. 

 

My specs are as follows: Asus TUF Gaming A15 AMD Ryzen 5 4600H with Radeon 3.00 GHz, 8 GB RAM with Windows 10 installed.

 

I've tried many of the usual fixes - put OVR Redir, Service Launcher, and Server_x64 in power saving mode under graphics settings so as to use the integrated graphics card, I've set the Resolution to 1800 in the Oculus Debug thing, but no dice. It's worked before, but I don't know how to make it consistently link to my computer.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey LeumasRex!

Thank you for being a part of the Oculus family! We are aware of the black screen issue you mentioned. Here is an article on what the potential issue may be. Also, this article provides some tips on how to connect your quest to your computer.  We are here to help you Optimize your Oculus experience. We look forward to speaking with you if the problem continues. We look forward to seeing you in VR! 

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