03-09-202310:53 AM - last edited on 07-25-202410:44 AM by TheAntiSocializer
I was having some major issues last weekend trying to share my VR screen to my phone or a nearby tv (I've done this in the past without issue) and after doing some searching I deleted my Meta Quest app off of my iPhone. Now when I try to log into it via the facebook login it says 'can't find email address' and if I try using my Meta login it says wrong email or password. When I log into Oculus online it shows the right account with all my games, when I log into Meta online, it doesn't show anything. So, it seems some how the two have become disconnected.
Hey there, @debdebtig! We definitely understand how concerning login issues like this can be, and we'd be more than happy to help out! Please reach out to us through a PM and we'll do everything we can to help get this resolved! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
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Hey I am also having this same issue. I I was trying to switch accounts on my meta quest app and made a mistake of deleting the app. I redownloaded it, but whenever I use one of the three options it can’t find my email address. Don’t know what I’m doing wrong so could you help me out here? Thanks!
Hey @KathyGarity! We appreciate you bringing this to our attention. It appears that you're having trouble accessing your mobile app. We understand how important it is for you to access your account so you can continue enjoying the wonderful VR world. No worries; we'd be more than happy to assist.
So that we can further look into this, we ask that you please PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to your response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there @KathyGarity! We have received your PM, and will assist you there shortly!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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