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Trying to contact Meta Support but.....

orjonvall
Explorer

Every time I hit the submit button after describing my issue, did it 7 or 8 times, I get a message that says: "Something went wrong. Please refresh the page and try again."

I closed all my browsers and tried again...same message. I even changed browsers and I got the same error message.

I used the link that Meta support, on Reddit, posts so I know I'm in the right place.

 

How the heck can I open a ticket if I keep getting that message?

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi @orjonvall!
 

We would love to help you with your issue!


Have you attempted to message us directly on the forum?

If not, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

 

Best wishes,
Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @orjonvall!
 

We would love to help you with your issue!


Have you attempted to message us directly on the forum?

If not, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

 

Best wishes,
Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thank you so much! I sent you a PM.

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