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Trying to download - - getting error....help please

Anonymous
Not applicable
Hi - I'm new to this.  I have brand new vr laptop - oculus rift / touch - trying to download from the store for the first time - everything I try to download is giving me this:

"Error Occurred - sorry something went wrong . Please try again later (OVR80181640) Package xxxxgamexxx
Could not validate download directories (1971040)"


Cc info is there - all the pieces are in place - good internet connection - tons of hd space....help 😃
1 REPLY 1

cybereality
Grand Champion
Most likely that is a security or permissions conflict on your computer. I'd recommend submitting a support ticket so we can assist. However a quick thing to try out be to temporarily disable security / anti-virus on your computer. Thanks.
https://support.oculus.com
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