I got saints and sinners when it first came out, and it has worked fine until now. When I try to launch it, it shows a black screen with the saints and sinners logo with 3 dots underneath it. It stays like this for a few seconds, then I am returned to the oculus home. Does anyone know a fix for this? (I am on quest 2 and this does not happen with ant other apps)
Hi there, Flysuperman98! We understand how frustrating it is when our favorite game doesn't work as expected, and we absolutely want to help get you back fighting zombies as soon as we can.
Since you've already reached out to the developer, as recommended above, we would like to confirm if you've completed a basic restart by: Uninstalling the game > Restarting the headset > Reinstalling the game.
If this restart cycle doesn't help with the Walking Dead: Saints & Sinners game loading, we will want to collect some account information from you for additional review. You can select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hi again, @Flysuperman98! We just wanted to follow up with you on the issues you were having The Walking Dead game. Did you still need assistance with this matter? Talk to you soon! Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I’ve tried doing all 3 of those and it’s still not working what should I do? It’s my favorite game as I am a YouTuber for this game and I’m not able to play it
Hey @kingcosmicseal8654! We would love to get you back in the game and get you back to enjoying VR! We completely understand how it can feel when you are not able to play your favorite game. Are you only experiencing this issue with this one game? Are you using Airlink or a Quest link to connect to a PC?
We look forward to hearing back from you and getting to the bottom of the issue!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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