10-10-2023 08:03 PM - last edited on 08-07-2024 11:03 AM by NolaBaby
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment.
tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!!
Question:
Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking).
Details/Context:
I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats.
While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking.
Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected).
However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved! Go to Solution.
09-27-2024 01:40 PM
@cherrycolaa Many of us provided all of this information, YouTube videos, and even more detailed information repeatedly earlier in this thread, and after we did, there was radio silence. Many of us returned our Quest 3 devices because they simply didn't work well enough for serious fitness gamers: the Quest 2 is a superior device. Please review our posts earlier in the thread if you need solid repros.
09-27-2024 01:47 PM
Thanks for your reply @FlipperPA - I understand that some of this information has already been requested, but there have been version updates since then, and a lot of the information I'm seeing is months old which no longer serves.
I also need anyone experiencing this issue to submit a bug report when they run into the issue and add "IMU" in the comment sections, this acronym needs to be included so our engineers can find their report.
Unfortunately I wont be able to re-raise this issue until I receive updated info. 🍒
09-27-2024 02:20 PM - edited 09-27-2024 02:21 PM
@cherrycolaa where do I find these info? I dont see these under Settings->About.
I checked my mobile app and there's only headset version: 50111700089400510
09-27-2024 02:36 PM
Hey @SkulllFace, for the OS version you should be able to find it by navigating to Settings > System > Software update.
Then for the controller firmware number, take a look at the settings in your mobile app 🙂
09-27-2024 02:41 PM
@SkulllFace Have I correctly formatted your headset OS version? - 50.1.1.170.008.9400510
09-27-2024 03:56 PM - edited 09-27-2024 03:57 PM
@cherrycolaa This is what I see under software update:
Version: 68.0.0.718.364.636978664
Run time version: 68.0.0.718.365.636978918
OS version: SQ3A.220605.009.A1
09-27-2024 05:52 PM
Perfect, thank you!
Now to find the controller firmware version - Profile Icon > Headset Settings > Controllers > Tap a controller > Firmware version
Did you manage to submit a bug report with the message ''IMU''? @SkulllFace
09-27-2024 09:30 PM
I wouldn't even bother. They are just pretending to care. It's just a waste of time so people on here think they are replying. They lie and are not consistent with their. Help. At the end of the day they truly just want the chash grab. This isn't the only issue they did this with. I'm going to get rid of my unit and just complain where I can and walk away. Such a waste of time and disappointment.
09-28-2024
11:48 AM
- last edited on
09-28-2024
11:52 AM
by
KaminasWife
@cherrycolaa Firmware :1.20.2
I submitted a bug adding "IMU" in the description.
09-30-2024 10:05 AM
Thank you @SkulllFace - I've contact the appropriate people on my end, I'll get back to you with any updates 🍒
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