The UPS tracking page indicated that my Quest was supposed to arrive on the 20th, it was in Portland but now it's in Minneapolis - the other side of the country! and now it won't arrive for another week! I fear it might never arrive esp after reading some other experiences. Should have bought it from Amazon. Can I get a refund if it doesn't come?
Hey there @daydreamangel! Thanks for reaching out about this, we would love to help you get to the bottom of this. We do suggest you get in contact with UPS to find out the delay on their end. Also, with your proof of purchase and screenshots of your item not being delivered you should be eligible for a refund. We hope this helps.
Have a nice day!
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Hi there @daydreamangel! Hope this message finds you well. We just wanted to circle back around to see if you need any further assistance. Please reach back out to us, we are always here if you need anything.
Have a wonderful day!
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