02-18-2025 09:07 AM - edited 02-18-2025 09:08 AM
the cable i usually use , can normally be use with my usb 3.0 port on my computer
but now its not connecting, not showing anything at all as if it wasnt connect in the first place
i tried changing cables this time it works but now it's showing up as usb 2.0
i tried uninstalling the usb drivers from device managers, tried restarting my pc, pulling the cable from my headset and plugging it back in , restarting it , none of these solutions worked
(the cable i usually use isnt broken it still works with the usb 2.0 port for some reason and not 3.0)
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