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USB C linked to the wrong graphic card

Chimarae
Honored Guest

So I just got the Oculus Rift S for christmas, and I tried to run it with my laptop(windows 11) (hp victus 16-e0 series). However, I don't have any display port on it, so I am forced to use an adaptor display port female to usb c male. The main problem is that, according to my nvidia control panel, my usb c port is linked to my integrated graphics card. Thus, whenever I run anything in VR, it uses the integrated GPU, without the main one being ever taken into account. I am sure of that, as on the task manager, it shows you which GPU is being used to simulate 3D models. Also, I have a classic rift, which I can plug into my HDMI port easily, and it runs perfectly, using my main graphic card (Nvidia GTX 1650). I tried deactivating my integrated GPU, but it then simply didn't recognize the USB C connection. I couldn't find any settings allowing me to change whatever my USB C port is connected to. Did I simply miss it ? Also, does anyone know if it would work if I bought a display port to hdmi adaptor ? I saw some, but they all look weird and have a supporting usb A cable, so I don't know if the oculus will accept it. Thank you for your time.

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hello, @Chimarae. We see you're having trouble managing your rift; we understand that this isn't ideal, so we're going to do everything we can to get you back up and running. You can use Windows to manually assign which GPU is used by a specific process. 

This should have little to no side effects. To do so:

  • Close the Oculus Desktop software
  • Open Windows Settings > System > Display > Graphics Settings
  • Select Classic App from the drop down and click Browse
  • Select the OculusClient.exe
    (By default, this will be installed C:\Program Files\Oculus\Support\oculus-client\OculusClient.exe)
  • Click Options > High Performance > Save
    Ensure the "High Performance" option has your dedicated graphics at the top of this menu.

If this does not help you find a solution, please let us know so that we can try different system settings.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

@Chimarae, hey We wanted to make sure that you had no difficulty getting back into your headset. However, if you continue to experience problems, please let us know.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TomCgcmfc
MVP
MVP

Unfortunately, if your usb-c port is wired into your igpu then there is nothing you can do about this and you won't be able to use it with any DP headset (like pretty well all are now).  Also, it's not possible to convert hdmi to DP because of bandwidth restrictions.

You laptop gtx1650 is going to be too weak for decent PCVR anyway imho.  Maybe consider building/buying a much better desktop gaming pc in the future with recommended specs (not minimum specs).  Cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

RIRI83400
Honored Guest

I have same problem, i did your actions:

This should have little to no side effects. To do so:

  • Close the Oculus Desktop software
  • Open Windows Settings > System > Display > Graphics Settings
  • Select Classic App from the drop down and click Browse
  • Select the OculusClient.exe
    (By default, this will be installed C:\Program Files\Oculus\Support\oculus-client\OculusClient.exe)
  • Click Options > High Performance > Save
    Ensure the "High Performance" option has your dedicated graphics at the top of this menu.

But the problem is not resolve.

 

 

I have a laptop with intel igpu and nvidia 3060

 

Thanks

@RIRI83400  Make sure you go into your nvidia control panel 3d global settings and on the top of this panel select to use your high performance nvidia gpu.  Otherwise it may be trying to use your cpu-integrated igpu.

Also, make sure your windows and nvidia drivers are up to date.

Laptops can be a bit hit and miss.  If you cannot sort this out yourself, contact Meta support I guess.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

Hey there, @RIRI83400! We hate to hear that you are having trouble connecting your headset link cable to your laptop. We know how having to deal with this can affect your PC VR experience, and we're happy to assist you!

 

Since you tried the troubleshooting that we mentioned earlier, we would like to look into this further through our support page. Once there, we will have more tools available to better help you with this issue!

 

Once you click the link, please follow these steps:

 

  1. Click on the "Software or Content" icon. 
  2. Then click on "Other Software or Content Issue." 
  3. After that, we recommend reaching out to us with an email with the logs for your laptop attached as well.

 

We look forward to hearing from you and continuing to assist you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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