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USB and/or hardware issues?

Kentsfield
Honored Guest
Hey folks,

I bought my oculus second hand from a friend, I played hours at his place with the headset which is now mine. Therefore I can assure, that it's not the fault of the hardware - Or at least it's very unplausible. 

I have a Rift Headset + Two sensors + Touch modules. The most of the time everything works fine, but since yesterday sometimes one of the hardware gets disconnected while usage. While playing I hear the Windows device disconnected sound followed by a device connected, then I get a windows notification that the USB hardware was not connected properly or has a fault.

I first thought, that my onboard USB3.0 controller may be the fault, I had some similar issues with other USB3 hardware. So, I bought a PCI-E 4 Port USB3 card with power supply from the mainboard, installed it (including the driver, allthough not necessary) and connected the hardware. Worked so far, until I encountered the same problem. Most of the time it's one of the sensors (actually every time the same sensor) which suddenly has this problem. My game crashes for a few seconds but then I can continue playing, but with only one active sensor.

This once happened to the USB cable of the rift itself, leading to heavy motion sickness since the head tracking didn't work anymore.

I am confused, whether this is a hardware fault of the sensor - Or the rift itself - or my PC. I first thought its my PCs fault but if this still happens with an external USB3 card with its own VIA chipset, there must be something else.

But the oculus setup manager tells me, that all 3 components are on compatible and fully working USB3 ports. As said, this happens very sporadicly and only while gaming.

Please help, I just want to play VR 😞

Thanks in advance!
2 REPLIES 2

Kentsfield
Honored Guest
I forgot to post my PC specs:
MSI Z87-G43 Mainboard
i5 4770K CPU
16G HyperX DDR3 memory 2133MHz
Asus GTX 1080ti
And said USB3 PCI-E card with a VIA chipset. The onboard USB3 chipset is from NEC. All drivers installed

KenSniper
Adventurer
this actually use to happen to me too, while my answer might not satisfactory enough,

what i did was that everytime before i head into VR, i check under devices if there is any issues with my sensor, then i will just rerun the sensor setup so it "checks" for my sensor until i get two green tick, then im usually good to go

another thing to check is probably the USB power management, for most ppl this is causing the weird disconnects, 

some claim that there is not enough juice going in the usb slots, so they rec trying plugging out some usb devices etc
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