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USER VERIFICATION FAILED ERRORCODE:1HTTPCODE:-1ERRORMSG: TIMEOUT DURING FETCHING DSAT

Sathik63
Honored Guest

Hi I am getting error USER VERIFICATION FAILED ERRORCODE:1HTTPCODE:-1ERRORMSG: TIMEOUT DURING FETCHING DSAT when trying to ipam ibcricket.

I contact developer from ibcricket they informed it's the issue with meta service and not with the game. 

I tried reinstalling the game, reset the headset, used different wifi, Hotspot but nothing works. I keep getting this error for past three days. Please help me to resolve the issue. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello, @Sathik63! Thank you for bringing this to our attention! We notice that you are getting an error message playing a game by ibcricket. We would like to help you out here. First,  before we get started, we would like to invite you to send us a private message so that we can gather some basic account information from you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @Sathik63! Be sure to send us a PM right here if you still need assistance with that in-game error message. We'll always be happy to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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