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Ui issue with oculus button.

recapandrelax
Honored Guest

If im in a game, the oculus button (the button that lets you close the game) will lag then freeze the game not showing the menu at all and the only way to fix it is to hit the button again. But the oculus menu will be present but not interactable (like its you playing the game normal but the menu is in front of you blocking the screen).

-Im up to date with updates

-Ive made sure my headset was charged

-I reset my contollers

-Ive factory reset

Not sure what else to do. I mean all i have to do is reset my headset by holding the power button but i feel like i shouldn't have to do that every time i want to exit a game.

 

Any help eould be appreciated. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @recapandrelax!

 

We can see here that you have already completed extensive troubleshooting to try and get this resolved, for us to have a look into other options here would you be able to just send us a quick private message?

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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