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Unable To Share

ronny3hands
Honored Guest

Any time I try to share a video I recorded or a snapshot I took to my Facebook, it says that it is "Unable to Share" & to try again later. I've synced my Meta and Facebook already. This happened out of nowhere, because I used to be able to. Any help would be appreciated

4 REPLIES 4

Tonberry_Qing
Retired Support

Hey @ronny3hands. Thank you for reaching out! May I ask a few questions:

  • What device are you having this issue with?
  • Is the device connected to a Wi-Fi network?
  • Are you receiving any error messages? If so, can you provide a screenshot of the error message that you are receiving?
  • What troubleshooting steps have you tried to resolve your issue?
  • When did you first notice this issue?

For further clarification here are the steps to share an individual photo or video:
 

  1. From Facebook View, tap on a capture.
  2. Tap Share in the bottom right, then scroll to select where you want to share the capture to.

Lastly, be sure to check that the correct account has been linked to your headset.  You can do that by following the steps outlined here: Add or remove an account from Accounts Center

Have you tried turning it off and on again?

Silmarel
Honored Guest

I also have this problem.

 

I need assistance. Please, please, try to reach me and help.

Hey there! Did you look over all the questions he provided? Let us know your answers so we can understand your situation better and give you a hand. Thanks!

Genesis does what Nintendon't! Send me a DM if you have questions. I'm happy to help!