05-26-2024 06:38 PM
Is anyone experiencing the ‘Unable To Load Content’ issue when either trying to travel to another world or just when pulling up your menu and trying to add someone as a collaborator. It seems to happen often and during other times.
05-27-2024 09:31 AM
Hey there @divachic29! Thank you for taking the time out your day to share your recent experience with your Quest device. We understand how important gameplay is to you and we would love to help you keep playing. With that being said, if you able to provide us with screenshot of the issue you are running into? When did you first notice the unable able to load content prompt? We're looking forward to speaking with you soon. Have a legendary rest of your day!
05-28-2024 08:58 AM
Yes it happens to me as well!
05-28-2024 09:30 AM
Hello @ItzShaybaby! We appreciate you chiming in on the matter at hand. We know it's never fun to experience any issues with our devices not pairing with our phones, so we would love to get this fixed up for you as fast as possible. Would you be able to send us a screenshot of the error message you are receiving? We're looking forward to speaking with you soon. Have an amazing rest of your day!
05-29-2024 09:39 AM
Hey again @divachic29! We just wanted to follow up with you on the issues you were having unable to load content. Did you still need assistance with this matter? Talk to you soon! Have a great day!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset