12-02-202409:31 PM - last edited on 12-02-202409:52 PM by Underbat
Hello,
Community Manager
I am unable to log in to my account (REDACTED) despite repeated attempts. The system keeps showing the error message: "Login failed. Your email or password is incorrect."
Here are the steps I’ve taken to try to resolve the issue:
I ensured my email and password were entered correctly.
I used the verification code option, but I still received the same error.
I reset my password successfully, but the problem persists.
I am now completely unable to access my account through any method.
Additionally, I couldn’t find a way to contact customer support for further assistance.
Please help me resolve this issue as soon as possible. Let me know if you need any additional information from me.
Thank you.
Best regards
[Mod Edit: please do not post personal details in public]
Same here but for me i m using my facebook account and when i enter my 2fa
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