Unable to Purchase Shiny Rocks

[MarknDork]

So today I tried buying shiny rocks from the discount offer, I authorized my card and I put in my oculus pin, but every time I did it kept saying "error authentication failed. Please try again later" I really need the shiny rocks, please help!

[MetaQuestSupport]

Hey! Thank you for reaching out. We will be right with you!

[MetaQuestSupport]

Hello, MarknDork! Thank you for letting us know about this! We would be more than happy to help assist you with this issue. First,  before we get started, we will need to gather some basic account information from you. Please provide the following: 

• Username or alias on your Meta Quest account
• Full name on your Meta Quest account
• Email on your Meta Quest account

Once we get this information back from you, we will then be able to take a better look at your account and see what might be going on. 

[MetaQuestSupport]

Hi there, @MarknDork ! Just checking up to see if you need any further assistance with this issue? Don't hesitate to get in contact with us, we are always happy to help!