cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to Record In-Game Voices in Select Games

Gecko-VR
Honored Guest

Hello! I'm a content creator that creates content on the Quest 3! Over the past couple days, my Quest has been unable to record other player's in-game voices for the tactical PVP games Breachers and Contractors: Exfilzone. Not in a call, just native voice chat for the game. It records my voice and the game audio just fine, but somehow excludes the voices of people in my game.

Here's the troubleshooting I've ran thus far.
- In-game voices are successfully recorded in other games such as Rec Room and VRChat.
- My peers are able to record in-game voices for Breachers and Contractors on their Quest 3 with no issue.
- A factory reset on the headset did not solve the issue.
- Toggling the microphone on/off did not solve the issue.
- Allowing all permissions did not solve the issue.
- Recording from the home screen then starting the application did not solve the issue.
- Headset is up to date at v76.0
- Having the experimental mode on or off did not solve the issue.

Any ideas for a fix? Thanks!

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi @Gecko-VR, thank you for reaching out regarding your recording issue. 

 

We'd love to try and get this resolved for you as soon as possible. 

 

In order to investigate this further, would you mind sending us a private message? To do this, please go to our profile page or click here.

 

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nevaste
Honored Guest

I'd really like to know what Meta does to solve this.  I have the same issue with Dungeons of Eternity using the Meta video recording.  My voice and in-game are recorded fine.  Can't hear anyone else.  😞

Hi @Nevaste, thank you for reaching out.

 

We'd love to look into this further. Would you mind sending us a private message? To do this, please go to our profile page or click here.

 

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MrMehauf
Honored Guest

I have the same exact issue with mines I'm also on the quest 3 and updated to v76 and still have the same issue I've gone as far as having my friends record their gameplay so I can add there commentary in editing for my YouTube channel 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?