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Unable to access Marketplace - Support Required

Kellywblue
Honored Guest

I was blocked out of Marketplace and given NO REASON or way to find a reason and NO ONE to contact about the issue. It's crazy!! Need help 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there!

We want to help you get up and going again as quickly as possible!

Can we get a few details from you first so we can check into your account.

  • Username/alias on your Meta Quest account
  • Full name on your Meta Quest account
  • Email on your Meta Quest account

To send us these details in a Private Message Please only send personal information via PM

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! 

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MishaJ33
Honored Guest

Hi, how and when did you get you access back on marketplace or is it still ongoing? Mine was blocked at the end of August 2024 as well, but still no response despite saying I'll get a reply within 7 days, thanks

Pinkgym
Honored Guest

What happened? The same just happened and I am disabled and the only way I make money. I won’t be able to pay for my doctor or Christmas. I never got an email to tell me why my account was at risk. It never made sense. I thought it was a mistake. I just missed out on some money that would have paid for my doctor. I don’t know what to do. 

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