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Unable to add Payment Method(OQ2)

SaxMarine
Level 3

‎10-03-2022 03:32 PM

  • Recently made a successful online purchase from a US merchant? Yes.
  • Check to see if the financial institution placed any restrictions? Yes.
  • Try another network connection type: I did. Didn't work.
  • Try another network location: I did. Didn't work.
  • Try different combinations of the area/zip code: I did. Didn't work.
  • Restart the device: I did. Didn't work.
  • Try another device: I did. Didn't work.
  • Try another payment method: I did. Three separate cards.

Trying to add a payment method so I can buy Bonelab, and it keeps on saying "Sorry, we couldn't add your payment method."

3 REPLIES 3

Pleonix
Level 2

‎10-04-2022 10:28 AM

Hi friend, same for me!!!

0 Kudos

ConvexLoki
Level 2

‎10-04-2022 12:09 PM

I'm having the same exact issue. I can't figure out who to talk to about it 

0 Kudos

MetaQuestSupport
Community Manager
Community Manager
In response to ConvexLoki

‎10-05-2022 02:23 PM

Hey guys! Seems like you all might fit the payment requirements we have. 

 

Since everything seems to be in order please don't hesitate to create a support ticket here where our team can take a closer look at this!

0 Kudos