Earlier today I tried buying a game, but needed a payment method. I tried adding it on the headset, but didn't work. I then tried my phone (visa and paypal), yet it still didn't work. I then tried on my PC to add a payment method, still didn't work. My card and PayPal both have funds, so I'm not sure why this is happening. Any help would be great!
Hey there @Murtle_1, Thank you for bringing this matter to our attention concerning problems with adding payment method. We know it is never fun not to be able to make purchases for new game titles to play, with that being said, we would love to get this resolved. In order to do so, please send us a PM so we can further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon! Have an awesome day!
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Hey again @Murtle_1! We just wanted to follow up with you on the issues you were having unable to add a payment. Did you still need assistance with this matter? Talk to you soon! Have a great day!
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