Since a short time, more tablets are having problems with the Meta Quest app Casting. I used to have no problem casting my Quest2 screen on the Galaxy Tab S8 SM-X700. Now the cast is only a quarter of the tab's screen, with no stretching or scaling options.
Trying to do the same thing with a different tablet just shows a black screen on that tablet. The casting problem on the Samsung Galaxy Tab A7 SM-T500 that I described here:
Changed and now the A7 SM-T500 won't connect to the cast via the Meta Quest app.
All the tablets use the same account as my Quest2 and the same wifi connection. The effect is the same whether I use Oculus/Casting in the tablet browser or the MetaQuest app on the tablets.
When I use my Galaxy M13 phone I can cast just fine. Is there a way to cast correctly on different tablets with the MetaQuest app?
Hi @VagantB! We hope you're having a phenomenal day today and thank you for bringing this up to our attention! Luckily, we do have a couple of troubleshooting steps that you can try to fix this casting issue. If you haven't already please try these following steps:
Uninstall the mobile app/ reinstall
Lower the graphics settings in the app, if possible.
Cast from another app (Netflix, Spotify, YouTube)
Power cycle the headset and establish casting immediately before launching any other apps
We've seen these steps help people out in the past with the same issue you're having. We're hoping that they will do the same for you. However, if you're still having trouble after trying those steps, please don't hesitate to reach back out and let us know. We'll also be here if you have any other questions or concerns. Have legendary rest of your day!
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Hey there again, @VagantB! We just wanted to follow up with you on the issues you were having casting on tablets. Did you still need assistance with this matter? Talk to you soon! Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello there! You mentioned that after attempting several troubleshooting steps to cast to your Galaxy Tab S8 SM-X700 and Samsung Galaxy Tab A7 SM-T500, you are still running into the same issue. Have you attempted to use a different network, such as a hotspot. Please give this a try and let us know if it does the trick for you. If this doesn't seem to solve this, please feel free to reach out to us again, and we will be more than happy to look into this further for you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again! We wanted to follow up with you to determine if you were able to successfully cast your Meta Quest 2 on your Tab S8 SM-X700 and Samsung Galaxy Tab A7 SM-T500, or if you have any other questions. If so, please feel free to reach out to us again!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I have tried using the tablets on different networks. The problem is that the Galaxy Tab S8 shows the "wrong" solution in the MetaQuest app. (The Oculus 2 cast is only shown in a quarter of the tablet.) I think a developer needs to check how the image is stretched for tablets in the MetaQuest app because it works correctly on smartphones.
Hey again @VagantB! Thanks for following up with us about the casting challenges that have been experienced when using two of your tablets. We understand the need to have a portable way to share your content on the Quest headset. We do feel that reporting this issue to the developers would be the next best option after all of the troubleshooting that has been provided so far. There is two different ways to submit this feedback, which is from the headset itself, or by using the mobile app, and the steps for each can be found here.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again @VagantB, we wanted to check up on you to see if you were able to get that feedback submitted in the app or headset. If you have any other questions or concerns, please don't hesitate to reach back out to us, we are here to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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