I want to change my email address, and create a password for my Meta Horizon account (as i logged in to my Quest 2 via Facebook), however i no longer have access to that email to check the confirmation code which it asks for as the email account has been deleted. I found a way to enter the serial number for my device under the "forgot password" section in Meta Accounts Centre but it says it cannot find a device associated with the serial number (i'm definitely typing it correctly).
We understand that you have been unable to change the email on your Meta account and it is a crucial step towards account security as you do not have access to your email anymore.
Therefore, could we please request you to send us a PM so that we can look into this in detail and assist you further with the same?
We're just checking to see if you still require assistance with your email address.
If you would still like us to look into this further, please get in touch over private message and we'll be happy to help you out!
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