Unable to connect to Wi - Fi after system upgrade

[qlotto]

Hello, after my Quest 3 was upgraded to system v76.0 last night, it was unable to connect to the Wi - Fi 6 (TP - Link TL - 7DR5150) that I had been using. However, it can connect to the 2.4G secondary hotspot of this AP or the hotspot of my mobile phone. It seems that it is unable to connect to Wi - Fi 5 and Wi - Fi 6. Deleting and re - establishing the connection didn't work, and even restoring the factory settings didn't help. May I ask what the problem is?

[Big1BigBack]

1. reset your oculus
2. Turn your wifi off and on
3. do a factory reset
4. Try to connect to a different connection (Wifi)

hope this helped, if nothing works just wait for oculus to reply (dont try factory reset unless desperate or either you dont care)

[d0gg]

@qlotto Because you have already tried the things you listed. Try going from the other end...

1. Unplug your router
2. Wait about 2 minutes
3. Plug the router back in
4. Wait about 5 minutes
5. Attempt to connect again

No cheating on the times 😃 Use a clock or a timer.

You want to make sure that everything is unloaded after pulling power, and that everything is back online and loaded after plugging back in, before you attempt to connect again.

.

[qlotto]

Thanks for the reply. That night, I already tried power-cycling the AP (rebooting it), but the issue persists. All devices in my home can connect to the Wi-Fi 6 hotspot, except the Quest 3, which currently can only connect to the 2.4GHz secondary hotspot.