Unable to finish installing a game in Oculus home

[Kedea]

Im having prb with installing Elite Dangerous and EVE Valkyrie.  It wont get passed finish install the game.
the issues seems to be with visual-cpp-2010-vcredist_x64.exe.
1. Oculus seems to wanna install that driver by it self.
2 i have tried installing it manually several times.
3 Reintalled the oclus home atleast 10 times so far. 
4 Formatted my C: to install a new windows 10 just incase that was the issue.
5 i have no antivirus or firewall installing during this time.
6 I have done all the steps Oculus support suggested me to do.
7 This prb stared to occur when Mass Effect Anromeda was released,
they have an vc++ issue that they have not fixed the bug yet.
8 I have installed the new update windows came out 2 days ago.
9 Oculus wants access to these websites. 
* oculus.com
* facebook.com
* fbcdn.net
* akamaihd.net

10 akamaihd.net according to www.enigmasoftware.com ill copy their words instead for you to read.

akamaihd.net is a domain that has been associated with adware and with browser hijackers. This content may be regarded incorrectly as caused by a 'virus.' Components behind [RANDOM WORDS].akamaihd.net pop-ups and redirects may not be threatening. [RANDOM WORDS].akamaihd.net pop-ups and redirects may be caused by PUPs (Potentially Unwanted Programs) considered as low-level threats that may be designed to display advertisements and hijack affected Web browsers. If your Web browser is showing symptoms linked to [RANDOM WORDS].akamaihd.net, this may be caused by a PUP present on your computer.
http://www.enigmasoftware.com/randomwordsakamaihdnet-removal/

So what do i do now. i can't use my oculus at all for the purpose i bought it for, to play elite dangerous and eve valkyrie!

I can't access akamaihd.net, I've attached a screenshot of the error I'm getting. I've also attached the OVRRedistributableInstaller.log file.

It seems there is a problem with installing "visual-cpp-2010-vcredist_x64.exe", so I installed this file manually but it didn't fix the problem.

I have tried disabling my anti-virus, firewall and UAC when installing. 

Do i ask for a full refund?

[cybereality]

Sorry for the inconvenience. I'm not sure about this one so best to submit a ticket here:
https://support.oculus.com/

[Kedea]

Hey guys!

I found a solution to this prb.
Oculus pls take note off this and put it in you'r solutions and check if its valid, it worked for me.

First you need to create a new ADMIN Windows profile, then you need to install oculus on that profile and download the games if needed, once i reached this point i was able to finish installing the games.
after this dont forget to get the old profile setting from the old profile and your set to go.

There might be a flaw when you create a profile in windows. I belive this is the issue why sometimes
people will have this issues why it does not work.

Hope this helps you!

[cybereality]

Thanks for following up.

[Kedea]

I have to retract this statement, the issue has come back,
NOW i cant install any games AT ALL: WHAT IS GOING ON?

[cybereality]

Try installing these:
https://www.microsoft.com/en-us/download/details.aspx?id=5555
https://www.microsoft.com/en-US/Download/confirmation.aspx?id=14632

[Kedea]

Nope im sry but this does not work. I've been in contact with your support for over a month now with over 20 mail from you and there is still no fix to this issue. IF this is a oculus issue or a microsoft issue, well i have so far not gotten any word on.
ONLY THING OCULUS SAYS MY PC IF AT FAULT. That there is something interfearing but that is not the case.
THE ISSUE lies with the essential 2010.
WHY cant you just fix it by not insisting Oculus home to finish the installtions remove it and i have high hopes that these prb will be a thing off the past

I've installed my compter 5 times now, and ever changed drives 2 and ive done a low lvl format aswell.
Why will you not give a respons to the question why you are insisting oculus to finish the installations?
IM still unable to play ELITE OR EVE Valkyire.
Only reason why i bought the damn thing.

[Debug] [2017-04-22 01:34:40] Starting up OVRRedistributableInstaller v1.13.0.0.

[Debug] [2017-04-22 01:34:40] Starting OVRRedistributableInstaller

[Debug] [2017-04-22 01:34:40] IPC connection opened.

[Debug] [2017-04-22 01:34:40] IPC thread running; waiting for Oaf to connect.

[Debug] [2017-04-22 01:34:40] IPC connection established!

[Debug] [2017-04-22 01:34:40] Service path: C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe

[Debug] [2017-04-22 01:34:40] Requesting work from OAF

[Debug] [2017-04-22 01:34:41] Firewall service status: Running

[Debug] [2017-04-22 01:34:41] Need to install redist visual-cpp-2010(532320330249657). File: vcredist_x64.exe. Params: /q /norestart

[Error] [2017-04-22 01:34:49] Process C:\Program Files\Oculus\Redistributables\visual-cpp-2010-vcredist_x64.exe exited with code 1601 (failure).

[Error] [2017-04-22 01:34:49] Error doing work: OVRRedistributableInstaller.EntryPoint+RedistException: Unable to install redistributable visual-cpp-2010 ---> Daybreak.Redists.RedistInstaller+RedistInstallerException: Redistributable visual-cpp-2010 returned an error ---> Daybreak.Util.Mixins+ExecuteProcessException: Process returned an error: 1601

   at Daybreak.Util.Mixins.ExecuteProcessMixin(String path, String arguments, List`1 additionalExitCodes)

   at Daybreak.Redists.RedistInstaller.InstallRedist(String redistName, String exePath, String redistParams, String redistId)

   --- End of inner exception stack trace ---

   at Daybreak.Redists.RedistInstaller.InstallRedist(String redistName, String exePath, String redistParams, String redistId)

   at OVRRedistributableInstaller.EntryPoint.InstallRedists(IList`1 redists)

   --- End of inner exception stack trace ---

   at OVRRedistributableInstaller.EntryPoint.InstallRedists(IList`1 redists)

   at OVRRedistributableInstaller.EntryPoint.<>c__DisplayClass1_0.<Main>b__1(SendPayload sent, RecvPayload received, OafError error)

[Debug] [2017-04-22 01:34:49] Failure.

[Debug] [2017-04-22 01:34:49] IPC connection destroyed.

[nangu]

Hi @Kedea, Are you running oculus home on a non admin windows account? I have the same problem as you.

I use Windows as non admin user, and I have the same problem OH not finishing installs, even when admin credentials are provided to oculus home when asked.

To workaround the problem, I have to log in with the admin account, run oculus home and then the pending installs work as expected. After that, you can login with your standard account again and run the software.

It's a big problem oculus doesn't take care about best practices when developing their software. For years now the default security and privacy settings recommended by MS is to run Windows as standard user, not admin, so a well developed software needs to take care of that recommendation.

With Oculus Home, and the debug tool, the problem is when the software needs elevated privileges, it doesn't work, even if you provided an admin account credentials. This is lazy programming to me 😞

Hope you solve the problem.

[Thinney]

a.akamaihd.net is a suspicious domain that has been used to form malicious browser hijackers. This is to say a lot of browser hijacker infection contain this domain in their URLs like Searchinterneat-a.akamaihd.net and Cdncache-a.akamaihd.net. (Refer to:http://guides.uufix.com/how-to-remove-searchinterneat-a-akamaihd-net-completely/)
Maybe that's the reason why you can't access akamaihd.net directly.

[Kedea]

this akamaihd.net is a something that oculus uses, i can't do anything about it,