I've been getting incredibly stressed lately as people I previously followed and that followed me back were not showing up in mutuals. When I search up their names [The problem consists of 3 people], I can only view their profile and am unable to message nor follow them.
There is absolutely no reason why this should be the case as we followed each other. I have confirmed that at least one person does have their fb linked as do I so that shouldn't be the problem. Meta seems to have absolutely no information related to a case like this so I hope not to get directed anywhere and just receive a decent solution if there is one.
Hey there @respthep1, we see you are having issues with the follow button. We understand how inconvenient this may be, but we're here to assist you all that we can.
Can you let us know of the following:
Have you migrated your Facebook account into a Meta account?
Have you or your friends recently changed your profiles from Public to Private? (or vice-versa)
Are you able to send them an Invite to Party? Can they send you an invite?
Are you or your friends still able to send Chat Messages?
Can you or your friends see each others Activity or Active Status?
Have you checked your blocked profiles?
In the headset: Oculus button > Quick Settings > Settings > Privacy > List of users under Blocked Users.
Please let us know what you were able to find out. This way we can know if it's a system issue or an account issue. Hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Heya @Ish_devil. We get how not being able to chat with your boyfriend on VR, can cause you and your boyfriend some problems. Luckily you came to the right place to get assistance. We do see that @Tonberry_Qing, provided some excellent troubleshooting steps to get this issue resolved. If you've tried those already, we ask that you contact our support team through our Support Website.
There you'll be able to get in contact with one of our amazing agents, who will assist you better with getting this issue resolved.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
No 🙄. I don't think they are even working on a solution. $1000.00 wasted because I can't play with the person I bought 2 of them to play with. I am pissed
So, what I did was in-linked all of my sons account from meta… waited a few weeks(I know no one likes to wait) and then I re-linked everything a few days ago and my son popped up on my husbands as ‘someone you may have played with, now their friends. But, I just tried setting up a 4th for our other two kiddos, and we’re running into the same issue again. Only difference with that one is they don’t have an Instagram account to link.
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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
