05-24-2024 02:26 PM
6 hours later still on text chat with tech support no help just the same circle. Did factory reset uninstalled software will connect to phone but will not connect to PC. Connected before but no longer connects. Tech support needs to be able to talk to people. I am tired of getting nowhere with this issue.
05-25-2024 09:02 AM
We hate to hear that you have been going in loops, and hopefully we can help get some traction on this for you. To receive further assistance, kindly send us a private message and we'll be more than happy to help you out. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.
05-26-2024 09:09 AM
Hey there, @Jellyfish1! Just checking in to see if you still need assistance. Please reach out via that private message as requested if you still help, and we will be happy to work together with you to get this resolved.