12-29-2021 08:23 AM
This is about the third time since I’ve had oculus where I can’t get into Supernatural because it doesn’t recognize my password. I only have one password. I had problems with Internet this morning and I finally connected now it doesn’t recognize me in Supernatural it doesn’t recognize my password I don’t know whether go to the app or whether to keep the headset on can someone please respond to this is getting a little ridiculous
01-01-2022 10:06 AM
Hello, thanks for contacting us! We noticed that you were experiencing trouble getting into 'Supernatural'. We're following up to see if you still need assistance with this issue. If so, we have a couple of suggestions for you.
First, we suggest uninstalling and reinstalling the Oculus app on your device. After completing this step, try rebooting your Oculus headset.
To do so, please follow the steps below:
Let us know if you need anything else. 🙂