cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to install oculus home Windows 10

tony_lynton_1
Honored Guest
After uninstalling oculus home unable to reinstall
5 REPLIES 5

steveco99
Explorer
Some more detail would be helpful - are you getting an error message, and if so at what point in the re installation process?  

One possibility - check to see if you still have an 'Oculus' folder in 'Program Files'.  If so, delete or rename it and try the installation again.

cybereality
Grand Champion
Can you upload the setup log?
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

tony_lynton_1
Honored Guest
a brief history, first installed oculus home after 5 attempts. didn't work right. Uninstalled and after 50+ attempts still trying to reinstall Tried uninstalling all oculus files while in safe mode,disabling anti virus still getting same result.
Oculus support now tell me to remove mcafee and retry. first error shows at 09:38 bst
hope this helps


[Debug] [31-Aug-17 9:30:12 AM] Starting up OculusSetup v1.16.0.0.
[Debug] [31-Aug-17 9:30:12 AM] Command-line arguments:  []
[Debug] [31-Aug-17 9:30:12 AM] Setting locale to 'en_US'.
[Debug] [31-Aug-17 9:30:12 AM] Setup action:  Install.
[Debug] [31-Aug-17 9:30:12 AM] Created secure temp directory at 'C:\Users\tony\AppData\Local\Temp\OculusSetup-3770c9a1-4029-4844-a223-a65a3c4b5dff'.
[Debug] [31-Aug-17 9:30:12 AM] Extracting asset 'libeay32.dll'.
[Debug] [31-Aug-17 9:30:12 AM] Extracting asset 'ssleay32.dll'.
[Debug] [31-Aug-17 9:30:12 AM] Extracting asset 'DaybreakNative.dll'.
[Debug] [31-Aug-17 9:30:12 AM] Extracting asset 'OafIpc.dll'.
[Debug] [31-Aug-17 9:30:12 AM] Initialising Analytics.
[Debug] [31-Aug-17 9:30:13 AM] Found candidate install locations:  
[Debug] [31-Aug-17 9:30:13 AM] Selecting install location 'C:\Program Files\Oculus\'.
[Debug] [31-Aug-17 9:30:13 AM] Free space at install location: 55584038912
[Warning] [31-Aug-17 9:30:13 AM] Selected install location has less than 120000000000 bytes free
[Debug] [31-Aug-17 9:30:13 AM] Found candidate install locations:  
[Debug] [31-Aug-17 9:30:13 AM] Finished network-blocked initialisation.
[Debug] [31-Aug-17 9:30:15 AM] Querying machine metadata.
[Debug] [31-Aug-17 9:30:15 AM] Anti-virus found: Windows Defender(393472, Disabled, Up-to-date)
[Debug] [31-Aug-17 9:30:15 AM] Anti-virus found: McAfee Anti-Virus and Anti-Spyware(335872, Disabled, Up-to-date)
[Debug] [31-Aug-17 9:30:15 AM] Starting preflight checks.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.ConfigInitialisedCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.ConfigGestaltCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.CpuArchitectureCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.OsVersionCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.HotfixCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.InstallLocationCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.RuntimeInstalledCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] RunCheck 'Dawn.Preflight.RebootScheduledCheck' succeeded.
[Debug] [31-Aug-17 9:30:15 AM] All preflight checks passed.
[Debug] [31-Aug-17 9:30:23 AM] Setting locale to 'en_GB'.
[Warning] [31-Aug-17 9:30:33 AM] Found previous download directory
[Debug] [31-Aug-17 9:30:33 AM] Created secure temp directory at 'C:\OculusSetup-DownloadCache'.
[Debug] [31-Aug-17 9:30:33 AM] Downloading 'teaser.wmv'.
[Debug] [31-Aug-17 9:30:35 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:35 AM] Decrypted plaintext signature 'f49cfe8be5173a61858bb6fed69e0bc0b27e00e44bf18f17ef9b29114fad5584'.
[Debug] [31-Aug-17 9:30:35 AM] Downloading 'visual-cpp-2013.exe'.
[Debug] [31-Aug-17 9:30:37 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:37 AM] Decrypted plaintext signature 'e554425243e3e8ca1cd5fe550db41e6fa58a007c74fad400274b128452f38fb8'.
[Debug] [31-Aug-17 9:30:37 AM] Downloading 'visual-cpp-2013-x86.exe'.
[Debug] [31-Aug-17 9:30:38 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:38 AM] Decrypted plaintext signature 'a22895e55b26202eae166838edbe2ea6aad00d7ea600c11f8a31ede5cbce2048'.
[Debug] [31-Aug-17 9:30:38 AM] Downloading 'visual-cpp-2015.exe'.
[Debug] [31-Aug-17 9:30:42 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:42 AM] Decrypted plaintext signature '093b3a58b33df132d12825726e03d7f43b3eab72886be00f79f529f1948e5d16'.
[Debug] [31-Aug-17 9:30:42 AM] Downloading 'oculus-librarian.zip'.
[Debug] [31-Aug-17 9:30:43 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:43 AM] Decrypted plaintext signature '3088ffaf44d0e625e9f63e0a1e2fc494534fdc34823c620530b2cc772125bf23'.
[Debug] [31-Aug-17 9:30:43 AM] Downloading 'oculus-runtime.zip'.
[Debug] [31-Aug-17 9:30:52 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:30:52 AM] Decrypted plaintext signature 'fc1ad789d5ed373869bb081c117d89c554799a7c5c537182779de62099773a80'.
[Debug] [31-Aug-17 9:30:52 AM] Downloading 'oculus-drivers.zip'.
[Debug] [31-Aug-17 9:30:59 AM] Decrypting ciphertext signature 'QEXuLT6FmxTuKCAgJ+KbfW60RVrOXfp6kNlWdxYVvRNXgOdyev9iG+wFed5+qvBvoWs0J+NVc4Wxuj7LtNZA25Pc9fw40inkSLHfuwBIzlrJIcnnbnXUsne30k3jXad9oIc22fO6NHA9wl0bD0fNwErY6knYFcLC0MznIk5hlxOD9S8OWkUqq750nZza2rkoxolwnkHTd0B11yKXqSlUYKfLoGV7/AAXkoiA0pA9qgVlon6FcYO3ED8AhW2ofLBtYCZ83Y07ubLSBcV4TzMK5UFTZIvXuquBrKUQw87A9JqyV/eKbiPE3EG/l4w6+f7a7kd2Y44Oc7MIL3da/jDZ/kDkj8e5EzVyRZG5pj2uNAMujhFSrQ9olko8HbN7KGvm12RZK/2NgFApgZL6PiS5DQ4RQ2zpsVnmgq06p7wCwsAhS2YDHtEqEPv9CgLZYNSuy3I7NQsDOQrt9deg5wLnXcmvtVAZ2s6DFg8TkfLNFLlNjGKg1/JwLAIH0PfS3yivqHWDgHAurhR9ETwRE/lB7gT/RZk5aOCmw0qGejihkIg//8AlnIwYr0uy7zsn/LtGkDMNjUR3KzJJSBzL7gg7wDWWUbi7T7p1CxvobmxboVfDGH3rxXcmsdVTIg7bJB8f1sPbX7nr0LdRxbA1aR7YhWTC9V9m/tabQIg7YFAWXb0=' with primary key.
[Debug] [31-Aug-17 9:30:59 AM] Decrypted plaintext signature '33ea7c88e241864b8d2d8f3f48811268da95eed27c24442670de5483d364428d'.
[Debug] [31-Aug-17 9:30:59 AM] Downloading 'oculus-compat.zip'.
[Debug] [31-Aug-17 9:31:01 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:31:01 AM] Decrypted plaintext signature 'a63bf11b302a74dd8c520a787a04a6fd3f9c96c71233ed1efff552ddcbaa8bae'.
[Debug] [31-Aug-17 9:31:01 AM] Downloading 'oculus-client.zip'.
[Debug] [31-Aug-17 9:31:25 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:31:25 AM] Decrypted plaintext signature '9eeb3dc7c274095e2f4332f1ac3abe598e149511f5f8adfa3c0479d274417d4f'.
[Debug] [31-Aug-17 9:31:25 AM] Downloading 'oculus-home.zip'.
[Debug] [31-Aug-17 9:33:14 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:33:14 AM] Decrypted plaintext signature '73c16cdedb60b124b55380cdc5d69e84c905f4915d4715e4524d1e0ca2f55ab7'.
[Debug] [31-Aug-17 9:33:14 AM] Downloading 'oculus-redistributable-installer.zip'.
[Debug] [31-Aug-17 9:33:14 AM] Decrypting ciphertext signature 'qFD/vyhDOEunayY4rLOuWB8WNuukw4fbDq8Ko93GpKgy7TbEBKcLlpf0oZa5uRAp49ORBpSMm093pQw21Th+Ny1sgQReskwJ7IBZmOSo+Ztnpjss5zeydd3U/u37Xchm0C9Bya5euTWc6iGLCCdmxk6KldikMNc6tISJcY2rrStm6Z6LCkmIdjw61+D79tEPw5ibHJuqFNAC0V3zwrhmlF6iLNEzYymC3QOFsOnuSSSiJwL1ZQWvdLtK0wDEgYICx5niAvDRVQWvG734GT0knpStsJdTkcp/lt77HArzUFX/gP4W3lO6sSbz8p2g/Jz7oHXxVpvra7lo9eFQOnrYiFsIyKIKWdac8qMrSXUML+Zp6V4mkakAYdt70PQpEvhoYwvSXsLJCXJwJIRyGIU58OByIMD2rIHVt/TEeS4x2OndBtlYNtol5lUiPIiqDCxo0UnR2sOifiAd26RD4X24eeM/XFEcUC2lWk2gdBTh0lDTCqX+jvWatzZOHPmMfJkpfHl9uBaXPvza7G8Ctc2NDGyF4VM/gOpYav282t0+xRrktctlZHiJEROLn5h+OxFSNtOxu8560sg7Vx01J0za6GDM+6xkAc4AoTe7/24ZsOKSdWc+rp+JS/zGm2ec0id9BEKiBKp0a702d9yam0utmUpmhdH6OQvqH9CLStjKW5g=' with primary key.
[Debug] [31-Aug-17 9:33:14 AM] Decrypted plaintext signature '9450535ff74cdcadef9f7470ce75eb9be156fd72a082c4b2e671ffbfff3567fb'.
[Debug] [31-Aug-17 9:33:14 AM] Downloading 'oculus-diagnostics.zip'.
[Debug] [31-Aug-17 9:33:20 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:33:20 AM] Decrypted plaintext signature '60408d2d0c1602ab32e251f58aabb6f06de34495087207e0ef5329f3e34f68f7'.
[Debug] [31-Aug-17 9:33:20 AM] Downloading 'oculus-overlays.zip'.
[Debug] [31-Aug-17 9:33:20 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:33:20 AM] Decrypted plaintext signature '836f8d12e4a9554a5e589b906a5dd5354b95ec272948ac00766ef59de9016107'.
[Debug] [31-Aug-17 9:33:20 AM] Downloading 'oculus-dreamdeck-nux.zip'.
[Debug] [31-Aug-17 9:35:30 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:35:30 AM] Decrypted plaintext signature '344f9fcd009a35395321936e353ec8f92e395d06a278dd93da91eef0d699e404'.
[Debug] [31-Aug-17 9:35:30 AM] Downloading 'oculus-touch-tutorial.zip'.
[Debug] [31-Aug-17 9:37:06 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:37:06 AM] Decrypted plaintext signature 'd291a162dd205ba2518b4f2e0af807284e95a20f2839657f549f60ebf56bf98c'.
[Debug] [31-Aug-17 9:37:06 AM] Downloading 'oculus-avatar-editor.zip'.
[Debug] [31-Aug-17 9:38:03 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:38:03 AM] Decrypted plaintext signature 'a7ccd26a9c9e8198cb2e8e43a82c283820663a1f5df16f330b3ed9ebb7b4821f'.
[Debug] [31-Aug-17 9:38:03 AM] Downloading 'oculus-platform-runtime.zip'.
[Debug] [31-Aug-17 9:38:03 AM] Decrypting ciphertext signature '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' with primary key.
[Debug] [31-Aug-17 9:38:03 AM] Decrypted plaintext signature '78b567852327e6b1eb652f119a763165f1383626ba4f586292b3b52900acce33'.
[Debug] [31-Aug-17 9:38:03 AM] Installing 'Visual C++ 2013' redistributable.
[Debug] [31-Aug-17 9:38:04 AM] Process C:\OculusSetup-DownloadCache\visual-cpp-2013.exe exited with code 0 (success).
[Debug] [31-Aug-17 9:38:04 AM] Installing 'Visual C++ 2013 x86' redistributable.
[Debug] [31-Aug-17 9:38:05 AM] Process C:\OculusSetup-DownloadCache\visual-cpp-2013-x86.exe exited with code 0 (success).
[Debug] [31-Aug-17 9:38:05 AM] Installing 'Visual C++ 2015' redistributable.
[Debug] [31-Aug-17 9:38:05 AM] Process C:\OculusSetup-DownloadCache\visual-cpp-2015.exe exited with code 0 (success).
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.InstallRedistributablesStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.CreateLibraryServiceStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Partial uninstall: False
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Extracting asset 'Oculus.ico'.
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.ExtractLibrarianStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Setting installed release channel to 'LIVE'.
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.CreateRegistryKeysStep' succeeded.
[Error] [31-Aug-17 9:38:05 AM] Uncaught exception!
System.NullReferenceException: Object reference not set to an instance of an object.
   at Dawn.Setup.SetEnvironmentVariablesStep.UpdatePath(Boolean add)
   at Dawn.Setup.SetEnvironmentVariablesStep.InstallImpl()
   at Dawn.Mixins.SafeCallMixin(Func`1 func, String title, String caller)
[Debug] [31-Aug-17 9:38:05 AM] Install 'Dawn.Setup.SetEnvironmentVariablesStep' failed.
[Warning] [31-Aug-17 9:38:05 AM] Rolling back installation.
[Error] [31-Aug-17 9:38:05 AM] Uncaught exception!
System.NullReferenceException: Object reference not set to an instance of an object.
   at Dawn.Setup.SetEnvironmentVariablesStep.UpdatePath(Boolean add)
   at Dawn.Setup.SetEnvironmentVariablesStep.UninstallImpl()
   at Dawn.Mixins.SafeCallMixin(Func`1 func, String title, String caller)
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.SetEnvironmentVariablesStep' failed.
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.CreateRegistryKeysStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.ExtractLibrarianStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Partial uninstall: True
[Debug] [31-Aug-17 9:38:05 AM] Total files inside Oculus directory: 11 files
[Debug] [31-Aug-17 9:38:05 AM] Filtered files inside Oculus directory: 11 files
[Debug] [31-Aug-17 9:38:05 AM] Processing Restart Manager batch 0/1
[Debug] [31-Aug-17 9:38:05 AM] Initial RmGetResut: 0, number: 0, reason 0
[Debug] [31-Aug-17 9:38:05 AM] Closing session
[Debug] [31-Aug-17 9:38:05 AM] Deleting directory '\\?\C:\Program Files\Oculus\Support'.
[Debug] [31-Aug-17 9:38:05 AM] Deleting directory '\\?\C:\Program Files\Oculus\Support\oculus-librarian'.
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.CreateLibraryServiceStep' succeeded.
[Debug] [31-Aug-17 9:38:05 AM] Uninstall 'Dawn.Setup.InstallRedistributablesStep' succeeded.
[Debug] [31-Aug-17 9:38:15 AM] Removing working directory.
[Warning] [31-Aug-17 9:38:15 AM] Exception deleting 'C:\Users\tony\AppData\Local\Temp\OculusSetup-3770c9a1-4029-4844-a223-a65a3c4b5dff':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [31-Aug-17 9:38:15 AM] Scheduling delete of 'C:\Users\tony\AppData\Local\Temp\OculusSetup-3770c9a1-4029-4844-a223-a65a3c4b5dff' on next reboot.
[Debug] [31-Aug-17 9:38:15 AM] Exiting with code 1.

cybereality
Grand Champion
Looks like the error is because it can't create the registry keys. Are you maybe on a limited user account?
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

tony_lynton_1
Honored Guest
Thanks cybereality I have administrator permission, I have now got passed first line of support at oculus and have been asked if I am comfortable with doing a work around and I am waiting for their instructions.Many thanks for your help
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?