06-25-2022 11:49 AM
My oculus was working fine until I logged on this morning and I tried to start a party with my friend and it said that I needed to log in with Facebook and when I logged in I got the message “login required you must be logged in to do this, so I went to check my account on my quest and it said unable to load. I tried logging out face Facebook and the oculus app but nothing seems to be working, so I tried to go into a game but as soon I got in the game it kicked me back out. I’ve tried disconnecting from my wifi and connecting it back and restarting my quest multiple times. Does anyone know how to fix this?
06-26-2022 01:53 PM
Hey KadenFournier23! We noticed you were having trouble with your account loading in your headset and would like to help!
To ask a couple of clarifying questions:
Along with those, could you please attempt the following:
If those don't seem to help, feel free to reach right back out and we'd love to see what else can get done! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.