11-01-2022 11:45 AM
My account is all of sudden disabled . Have received email saying my account has been unlocked, but still unable to log in. Anyone has any idea ? My account has been locked since Oct.12.2022
11-01-2022 01:29 PM
Hey there @frank.398698. I know login issues can sometimes be finicky. Please try the following steps:
If you're still experiencing difficulty logging in, send a DM to support with a screenshot of the error you're receiving and they can look into it.
11-02-2022 12:15 PM
Hey @frank.398698. Just checking in to see if you were able to get your log in issue fixed. 🙂
11-03-2022 04:25 AM
Hello Tonberry, Hope all is well. Thank you very much for your help, unfortunately the issue isn't resolved for me. I have sent email to multiple departments but none of them seem to be responding. I will try to send a DM support as you suggested to see if it works. Thanks again for the kind advice.