cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to login to Oculus App due to grey screen

DPIxEliteViperx
Honored Guest

Hello, I have been trying to figure out how to get rid of the grey screen for my Oculus App on my PC. I have tried repairing it. I have tried uninstalling and reinstalling it. I have also tried replacing files in the support folder with an older version. Which had worked enough to let the app run, but still not allowing me to login. I even talked to a few support representatives and nothing has worked. One of them did inform me that there is a system update going on. But even trying to login on the Oculus website has been a failure. Even though I know for a fact my email and password is correct, it keeps telling me that one of them is incorrect. It has been frustrating as I have been trying so many different things for the last 2-3 days and nothing seems to be working. Anyone know when this system update is supposed to be done? Or has anyone had as much trouble as I am and got it working? I'm open to trying just about anything because nothing seems to be working.

1 REPLY 1

OphidianArt
Explorer

Been dealing with the same thing for months, would love an update from Meta

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?