01-05-2024 11:49 AM
Hi there,
I havent used my Q2 for around a year and when i started it up it asked me for a code, which i did imput. but i still couldnt use it.
i thought a factory reset would help, which it didnt. now when i login i cant see any of my past games that i had on my account. before i reset i would see the games but wouldnt click on them.
can you please help as i had a lot of games on my account.
when i search for my username on the app you can see my account but i cant access it.
01-14-2024 01:43 PM
Hey Leyoshibear! Thank you for bringing this to our attention. We understand that when you login to your account, you're not able to see any of your games. We know how important it is to regain access to your games so you can get back to playing with your friends. No worries; we'd love to dive in and take a closer look at this. So that we can gather some personal information from you, we ask that you PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
01-15-2024 08:25 AM
HI @LeYoshibear! We got your PM! We will be with you as soon as possible!
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