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Unable to make a secondary account

strubitea
Honored Guest

 I have been trying to make a secondary account on the device so that me and my sibling could share it but it always says " something went wrong please try again later " I've been trying to search up information why this may be for two days now, I do have an account to connect it to. I've tried connecting it from the account using the pair code anyways but it says an error occurred. I've seen multiple people face this issue on the information I've been looking for but never found the answer to it.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Oh no, that's definitely not the experience we want you to have @strubitea! If you're still having this problem, please be sure to send us a Private Message. We ask this be done as sensitive account information may be needed. Select our name to get to our profile page and click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! Just checking to see if you still needed assistance regarding making a secondary account. We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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