07-19-202402:26 AM - last edited on 07-19-202401:38 PM by AliceinVRworld
OMG, I tried to raise an issue with using the referral code, and used the private message, Its my first PM, and I get the error "You have reached the limit for number of private messages that you can send for now. Please try again later.", Its so broken or am i doing something wrong?
It also throws an error about html if the message has a link, I still get the error after changing the link to plain text
Correct the highlighted errors and try again.
Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.
I believe, you get this "You have reached the limit for number of private messages that you can send for now. Please try again later." message, because you tried sending a message before having any posts on forum.....maybe some automatic spam filter??
Now you have a post😁.....maybe it's working now.
If not, you also can open a support ticket instead of sending a PM @MetaQuestSupport
You can open a ticket on the lollowing link.....scroll down to "Contact support"
I believe, you get this "You have reached the limit for number of private messages that you can send for now. Please try again later." message, because you tried sending a message before having any posts on forum.....maybe some automatic spam filter??
Now you have a post😁.....maybe it's working now.
If not, you also can open a support ticket instead of sending a PM @MetaQuestSupport
You can open a ticket on the lollowing link.....scroll down to "Contact support"
Hey there, @mahi.179293! We just want to drop in and let you know that we see you were able to successfully submit a private message. We're so happy to see that it worked out. As soon as possible, one of our team members will be responding to your PM, so keep an eye on your message for updates. Thank you so much for your patience!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I get the same issue, i feel like i'm fighting with the meta website. Can't figure out what is my problem, contact support, but than can't answer the support.. that is such a vicious cycle.
Now i get the same html issue, it is quite exhausting. I'll try again later.
Hey, I came here searching the exact problem you are having and I am also having it. It is a nightmare. Sent a message to support and they replied asking for info. Try to send info. Can't send info because invalid html. "We have removed invalid html please send again". Try to send again. " You have reached the limit of private messages try again later".... Why even offer support if your customers can't interact with your support people. Or at the very least if you need these private message limits for some actual logical reason then let the user know how long they have have to sit around before they are aloud to send one message.
Im also receiving the exact same erros! This is a nightmare, impossible to appeal a suspension despite not even using an account yet let alone speak to someone to understand what is going on or even ask the community support! Horrible company and horrible experience.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
