As the the title states I can't purchase a game for a friend. I click on the game (Alvo) then purchase as a gift and all I get is the 'Unable to load. Please try again later.'
It's been like this for two days now, any ideas? I've already tried to purchase using wifi and my mobile network. I've tried closing the app and restarting. Thanks!
I am having the exact same issue. I enter the email address, but after I click “Send gift to…” then “Continue” when it prompts “Send Gift?” the “Unable to Load. Please try again later” message pops up. I’ve tried inputting a couple different email addresses, I’ve tried two different apps currently on sale that I want to purchase (Contractors & After the Fall), and I already own both games personally. Please help before the sale ends, or at least honor the sale prices by offering personal discount codes due to having this issue! Thanks.
Heya LokiVader! We do understand how not being able to send your friend a gift can be discouraging. We want to do everything we can to get your friend those games. We'll need to gather some account information from you, so we'll need to move this into a PM.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you for reaching back out and provided that update. We appreciate you coming up with a solution to get your friend those games. We know this is not the experience we want you to have with us. We ask that you delete the mobile app and reinstall it once more and make sure the app is up to date.
However, if you're still having issues please don't hesitate to reach back out. We hope you and your friend enjoy your time in your new games!
I am having the same problem. I have tried purchasing several games for a friend on three different browsers and on my phone (browser). It doesn't work. I enter the email and message, then press next and I either get a blank window or a message that says I'm not connected to the internet. Clearly, I am connected to the internet, as I've been browsing the oculus store and troubleshooting the issue online. There's a sale that ends tomorrow that I'm trying to take advantage of.