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Unable to remove supervision after child turns 13

Irongiantreaper
Honored Guest

Long story short I am divorced and would like to remove my former step child from my account. they recently turned 13 and their birthday shows correct on their account, but I do not have the option to remove supervision. I don't want to close their account, but I don't see any option to remove them from my family on Meta or to remove the supervision.

1 REPLY 1

Choleni
MVP
MVP

HI @Irongiantreaper 🙂

After your stepchild's account has been turned from child to teen, you should be able to remove him/her from

family center.

What happens to a child’s Meta account when they turn 13 | Quest help 

Remove supervision | Quest help 

 

He/she should also be able to turn off supervision of his/her account..... can he/she do that?

Stop parental supervision | Quest help 

 

If not, contact support.

Maybe his/her account is still considered a child account?

This would explain why you don't have the option to remove the account from family center.

Reach out to support by sending  a PM @MetaQuestSupport 

Click on their name to visit their profile page, then click the "send message" button.

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