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Unable to use Oculus software after upgrading to Windows 11

rguidorizzi
Explorer

After upgrading to Windows 11 the Oculus software says it needs an update (screen below), I follow all prompts, and it then dies before fully downloading (saying "check connection")

I have tried many of the ideas in the forums and while I have gotten it to load more, it has yet to get past 1Gof 5G 

rguidorizzi_0-1671154345665.png

rguidorizzi_1-1671155470622.png

 

 

11 REPLIES 11

ive know sold the unit and upgraded to quest 2 .the issue that meta surport couldnt help me with .was i had a spinning wheel of death in the install of the setup.as it could find the rift s cable .the cable worked fine it just didnt like the version of windows 11  .i had cex test it all on a lower version of there windows and every thing worked .i must say the surport for meta is really really really poor 

Dave1966
Honored Guest

I ended up creating a new user in Windows 11. then the app installed. Now works on my original user profile.

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