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Unauthorized Charges By Meta

arnieswap77
Honored Guest

I see charges by Meta on my PayPal but it's virtually impossible to track why was I charged. And then there are 5 entries of Meta on my PayPal. I had removed you folks but it's still showing. Plus you don't have any phone number we can call? What kind of product support is this that we have to create a forum post? 

2 REPLIES 2

kojack
MVP
MVP

@arnieswap77 wrote:

 What kind of product support is this that we have to create a forum post? 


You contact Meta support more directly by making a support ticket here: https://www.meta.com/en-gb/help/support/

 

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2, Quest 3

MetaQuestSupport
Community Manager
Community Manager

Hey @arnieswap77! We saw that you were dealing with unauthorized charges on your PayPal. Thank you @kojack, we love seeing our community helping out! This is sound advice, while the support channel does not have a number to contact, through the website that @kojack provided, you are free to submit an email, a live chat, or set up a call back with a support agent. We want to ensure you get the assistance you need on this, and highly encourage for you to visit the support site provided so that a support agent can assist you at your convenience. 

Please let us know if you have further questions, and we will be more than happy to assist you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!