In my monthly reporting on the card, i found that my credit card was charged by "Meta Store " for $1731,90 even though I didn't make any purchases and my card is not even linked to my account. I want to figure out what happened and who owns the goods purchased with my card
Date and Amount
time 01:00 (GMT+2) 9 February
code 684342 sum 249,99 GBP 316,04 usd.
code 684346 sum 619,99 GBP 783,79 usd.
code 684344 sum 499,98 GBP 632,74 usd.
Can I get some help from the platform regarding that?
Thanks for reaching out to us, @DmitriZen! We'd like to start by thanking you for being a loyal Meta Quest user! You're highly valued and appreciated! Absolutely no user should have to deal with unauthorized charges, so we'd like to look into this situation for you! In order for us to do so, we kindly request that you send us a private message, due to the potential of dealing with private and sensitive information.
It's important to remember that you have to be logged in to the community before sending us a private message. To access our profile page, either select our name or click, here! Next, click 'Send a Message' to private message us.
Please also include screenshots of any unauthorized transactions in your private message. Once we receive your private message, we'll be able to provide you with better assistance and investigate what's going on with your account. Your time is greatly appreciated and we can't wait to hear back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Knock, knock, @DmitriZen! We're here to follow up and ensure that you were able to send us a private message and that you're in contact with a support specialist. We're anxious to get you back to playing your games and apps, so the sooner you message us, the quicker we can assist you. We are grateful for your time and wish you a wonderful day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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