cancel
Showing results for 
Search instead for 
Did you mean: 

Unenrolling from PTC 71 and factory reset not reverting from v71

ThePixelCowboy
Expert Protege

I've done the process before but v71PTC isn't factory reseting the headset automatically. Manual reset leaves the headset at v71 PTC. I've seen the same thing reported on reddit. 

Seeing visual glitches and loud fan on v71PTC, which is the reason I want to opt out. 

1 REPLY 1

ThePixelCowboy
Expert Protege

Seeing someone else report this behaviour on the virtual desktop support discord using a quest pro. 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?