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Update Softbrick & Account Deletion

DaddeeGuy888
Level 2

So an update to our Oculus quest 2 caused it to boot loop, so I reset it to factory settings logged into our account only to discover that our purchases were gone!

 

It turns out that I had a META account that wasn't connected to my Facebook account correctly. (which contained all the purchases)

 

So I deleted the 2nd META account but accidentally deleted the account containing all the purchases!

 

Both are scheduled for deletion and I can't seem to trigger a cancellation for those deletion requests. We've spent a lot of money on purchases, please help.

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1 REPLY 1

DaddeeGuy888
Level 2

Just got an email but still can't get into the account.

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