04-04-2025 04:55 PM
My Oculus Meta Quest 2 right controller needed to be re-paired (not repaired), so, I went into settings, and clicked the re-pair button. Then, a random pop-up saying that I had to update my controller appeared. It automatically started to update, but it failed a few times, completely restarting the update percentage every now and then. Then, it started to increase at a constant speed, reaching 100%. After this, I quickly realized that the controller did not work. The only thing that did work was recentering/screenshotting that you can do by holding down the home button. I tried to re-pair it again, just for it to say that it was already paired. I restarted the headset, just for it to not fix. I even took out the batteries and replaced them, to no avail. I was really upset about this, considering it wasn't even my fault, so hopefully there's a way to fix it.
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