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Update stuck un first boot

NickMena
Honored Guest

hello I just bought meta quest 3 and on the first start I got stuck updating How can I solve this?

1 ACCEPTED SOLUTION

Accepted Solutions

NickMena
Honored Guest

After several attempts, perform a factory reset and that solved it.

Sorry por the late response

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @NickMena!


That's quite strange!
Here are a few troubleshooting steps you can take:
 

  • Force Restart: Press and hold the power button for about 30 seconds to perform a forced restart.
  • Charge Your Headset: Ensure your headset is fully charged. 
  • Check for Updates: Connect your headset to a PC and check for any firmware updates through the Oculus app.
     

If you're still having issues, please feel free to get in touch!

 

 

Best wishes,

Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

NickMena
Honored Guest

After several attempts, perform a factory reset and that solved it.

Sorry por the late response

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