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Updated Oculus 2, lost all the social apps that we could connect with the friends

RutaMeta
Honored Guest

We did an update for Oculus 2 and after we lost all the social apps and friends that was there before, can you please advise? @MetaQuestSupport 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @RutaMeta! Thanks for reaching out to the community about what's going on since your update. We certainly know how important it is to make sure our accounts are in order, and we would be glad to look into this with you!

 

Since Meta accounts let you log into any Meta Quest headset to be able to view and manage your purchased content all in one place, first, please be sure you've signed in with the correct email and password. Next, please make sure your Meta Quest mobile app is also up-to-date and on the same Wi-Fi network as your headset. 

 

If this has all been confirmed, have you fully charged and restarted your Meta Quest headset since the update?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @RutaMeta! We're following up to make sure you got our last message. Please feel free to reach out with any updates, questions, or concerns. We'll be happy to assist!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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