Updates to Supplemental Privacy Policy and Parent Privacy Disclosure

[RyanBsdafasdfdfbd]

I got this email from Meta last night:

Hi Ryan,

We wanted to let you know that we’ve made updates to the Supplemental Meta Platforms Technologies Privacy Policy and the Parent Privacy Disclosure that apply to your or your child’s use of Meta Platforms Technologies Products, such as Meta Quest. These updates provide information on new features that allow you to add approved contacts for your child, manage who they follow, and manage their privacy settings.

Here are some of the key updates we’re making:
Your child will now be able to follow others and have followers. Your child’s Meta Horizon profile is set to private by default, which means all follow requests have to be accepted by your child or you. Now, you can choose to manage who your child follows and who follows your child in Family Center.
You can add users as approved contacts that your child can call and chat with. Approved contacts can also send or receive invites from your child to join them in an app or experience. You or your child can remove approved contacts anytime in Family Center.
You can control who can see your child’s activity in virtual reality with privacy settings in Family Center. Your child’s Active Status and current app usage will be defaulted to “off” or hidden from others unless you change these default privacy settings in Family Center. By default, your child’s activity will only be visible to your child.
People you add as approved contacts, your child’s followers, and those they follow may appear higher in your child’s search results.
We may collect information about how your child is connected to others, such as who they follow and who you have added as an approved contact.
To use some of these new features, you’ll need to accept the updates to our Parent Privacy Disclosure.

View Parent Privacy Disclosure

- The Meta Team

When I login to meta family center I cannot see any child accounts. I have no idea what account this is even referring to. Also I find the changes in this update to be intrusive and creepy. No I do not want my 5 year old being contacted by adult strangers in VR or having his usage and data tracked by Meta.

After reading this email and trying to dig further with no success, I have decided our quest headset is now off limits to our three young kids. I was able to login to our 9 year old's meta account using his email address and his birthday is wrong (says he is older than he actually is and I can't update it). I decided to delete the account associated with him and Meta is saying it takes 30 days to delete his data, but won't even say if the actual account is going to be deleted. 

We don't want this product if it is trying to expose them to adults on the internet. I am thoroughly creeped out now by Meta. Leave the kids alone @Zucks 

[Choleni]

Ouch!

Did you provide the link you posted here to them?

[Lazymorte]

It wouldn't let me, kept saying there was a problem with the HTML and it had to be removed. Then if I tried to send, it after they stripped the link, it gave me another error saying I can't send anymore messages at this time. Some poor error handling on their side. I was able to send them a message saying "It's not letting me send you the link to the updated parent policy, but those are new features that were added.". That was 6 hours ago, didn't hear back.

[FunkyTanuki]

Hey everyone! Taking a quick headcount, Is anyone still not able to hit confirm on the policy update?

[Lazymorte]

I believe I accepted it through the app, something popped up when I went into a certain part, but not seeing the new features anywhere. No mention of Contacts or Followers under Supervision. If I click on the link from the email, it still says "Something went wrong." So I don't know if it was actually accepted or not since nothing has changed in the app or Family Center on the web.

[KingGoonie1217]

I still can’t, still get that same error 

 

[BlockishSand317]

I’m also still getting an error and not able to accept it. Similar to Lazymorte, I had a pop-up when I went to my son’s privacy setting on Sunday, and I clicked accept but nothing happened.  Now I get an error when trying to accept through the email.  And I am not able to change any settings on my child’s account. 

[Mafootje]

I've got the email about this on August 10 tried to accept the disclosure but keep getting an error message. How will I be able to accept these?

 

[Lazymorte]

Received this back from support.

After further inspection, we can see that the feature slowly started becoming available from the 12th August. 

The new option for Parents to add their child’s friends to a Trusted People list may not be present as of yet for yourself, but will be available from August 14th. 

Please check for any app updates from tomorrow, and don't hesitate to let us know if this is still not available to you by the end of the day.

[MetaQuestSupport]

Hi Mafootje,

thank you for your message! We understand that you are having some problems with accepting the update privacy agreement.

In order to try and get this resolved we would recommend trying to accept the agreement on another device or network if possible, alternatively clearing the cookies on the browser that you are currently using and giving it another try.

Please be sure to let us know of the result and if there is anything else that we can help you with!

[KingGoonie1217]

I just want to be able to follow my child and have her follow me.  That’s it.  I want to be able to send her a chat message from phone app on my phone to her headset when she is in another room playing lol.