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Updates to Supplemental Privacy Policy and Parent Privacy Disclosure

I got this email from Meta last night:

Hi Ryan,


We wanted to let you know that we’ve made updates to the Supplemental Meta Platforms Technologies Privacy Policy and the Parent Privacy Disclosure that apply to your or your child’s use of Meta Platforms Technologies Products, such as Meta Quest. These updates provide information on new features that allow you to add approved contacts for your child, manage who they follow, and manage their privacy settings.


Here are some of the key updates we’re making:
Your child will now be able to follow others and have followers. Your child’s Meta Horizon profile is set to private by default, which means all follow requests have to be accepted by your child or you. Now, you can choose to manage who your child follows and who follows your child in Family Center.
You can add users as approved contacts that your child can call and chat with. Approved contacts can also send or receive invites from your child to join them in an app or experience. You or your child can remove approved contacts anytime in Family Center.
You can control who can see your child’s activity in virtual reality with privacy settings in Family Center. Your child’s Active Status and current app usage will be defaulted to “off” or hidden from others unless you change these default privacy settings in Family Center. By default, your child’s activity will only be visible to your child.
People you add as approved contacts, your child’s followers, and those they follow may appear higher in your child’s search results.
We may collect information about how your child is connected to others, such as who they follow and who you have added as an approved contact.
To use some of these new features, you’ll need to accept the updates to our Parent Privacy Disclosure.


View Parent Privacy Disclosure


- The Meta Team

 

 

When I login to meta family center I cannot see any child accounts. I have no idea what account this is even referring to. Also I find the changes in this update to be intrusive and creepy. No I do not want my 5 year old being contacted by adult strangers in VR or having his usage and data tracked by Meta.


After reading this email and trying to dig further with no success, I have decided our quest headset is now off limits to our three young kids. I was able to login to our 9 year old's meta account using his email address and his birthday is wrong (says he is older than he actually is and I can't update it). I decided to delete the account associated with him and Meta is saying it takes 30 days to delete his data, but won't even say if the actual account is going to be deleted. 

We don't want this product if it is trying to expose them to adults on the internet. I am thoroughly creeped out now by Meta. Leave the kids alone @Zucks 

70 REPLIES 70

FunkyTanuki
Retired Support

Thanks for keeping us posted everyone. I've relayed everything being said here and am waiting on any new info to bring to you guys. Thank you for being so patient, we really appreciate it.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

Lazymorte
Protege

I did see the "Manage follow requests" was no longer greyed out, but if you click on it says "Something isn't working." Nothing about Contacts yet.

BlockishSand317
Protege

I was able to accept the disclosure through email without getting an error.  I did see that under Supservision Settings from my account for my son that I can toggle the ‘Manage follow request’ to on.  If I go to his account and look at his settings, I can see that this is turned on (and can’t be changed from his account).  However, any time he tries to add someone it says feature not available.  And if I try to add follow him from my account it won’t let me. 

Lazymorte
Protege

Received this back from Support.

Thank you for getting back to us. After further internal investigation, it seems the features have now been postponed. 

 

Once they are released, you should be notified. You can stay in the loop with new updates by heading to Meta Quest Release Notes.

Mafootje
Expert Protege

If this is the case why does every support case I've had require to send in all kind of details about my account, headset etc but everytime there's no answer or an answer that wouldn't require all the information the ask 😞

FunkyTanuki
Retired Support

So it's starting to sound that the email issue may have been fixed? Can anyone in thread confirm this for me? If it's not working first try, please try clearing your cache and trying again. Thank you in advance!

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

BlockishSand317
Protege

It seems I was able to confirm the new parent disclosure this morning through the email I received on August 9th without getting an error.  I am able to change the ‘manage follow requests’ to on in my account and then see that it has been turned on in his account.  However, I can’t add my son as a follower nor can he add me.  He gets a ‘feature not available’ message.  

So it looks like the feature may have been postponed based on what @Lazymorte got from support. It may be some time before it's working properly/implemented.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

I was able to accept them now. Don't know if there's any changes yet.

I was able to put the switch "control who follows" to the on position. I can find him when looking for him. But unable to follow him.

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