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Updating

DetroitFan4ever
Honored Guest

I've been trying to update some games.  I was told to do a factory reset I did.  It takes me to the " health and safety " screen but I cannot watch the video.  At the controller screen it will flash quickly " updating software ". The headset itself self says update 1 of 2 , complete at the Meta app. That's where I'm stuck.  My headset is a 2020 Quest. 

5 REPLIES 5

oculusness
Consultant

@DetroitFan4ever  have you tried using the forum search feature to find the problem and the fix as it's very well documented.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

Thanks for responding.  I'm lost when it comes to technology.  Will you direct me as to how I can do that.  This room is kinda confusing once you get here 😉

@DetroitFan4ever  well, you seem to have mastered the use of emojis okay. 🙄 There's a search bar at the top of the page where it says search all content.  Type in some pertinent key words from your initial post and see what it comes up with. 😉

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

I've tried searching and all I'm finding are the same issues but no solution.  I may be in the wrong area I was also hoping that someone would give me step by step guidance 

@DetroitFan4ever  this thread should sort the issue.

Solved: Meta support doesnt't recognize my Oculus Quest (1... - Meta Community Forums - 1274215

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT
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