01-08-2025 04:40 AM
Dear Meta Support Team,
I am writing to urgently follow up on my appeal regarding the suspension of my Instagram account, which I submitted on January 6th. The notification I received stated that the review would take just over a day, but I have yet to receive any response, and my account is still inaccessible.
I have had this account for 13 years, and it holds invaluable memories, connections with friends worldwide, and the documentation of my travels and work over the years. I did absolutely nothing to violate Instagram’s terms, and I am struggling to understand why my account was suspended without any clear explanation.
To further prove my identity, I submitted a video as requested, but have not received any feedback or update on its status. The lack of communication and transparency is deeply concerning, especially as I have no way of contacting support directly or accessing any form of assistance.
I kindly request that you prioritize reviewing my case and provide me with a clear explanation of the issue, along with a prompt resolution. This account is of immense personal value to me, and I am losing the ability to connect with my network and access years of memories.
Please respond at your earliest convenience. I am eager to resolve this issue as soon as possible.
Sincerely,
Lucie
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