I urgently need assistance as my Instagram account has been hacked. Please do not direct me to a generic help center; I need to speak with a real human support agent. My business depends on this account, which I use to communicate with clients, and it’s linked to my official Facebook page.
I’m unable to log in because it requires confirmation from another device, but I’ve been logged out of all devices. The hacker also activated 2FA, making it impossible for me to receive authentication codes.
Despite my phone number still being linked, I cannot access the account, and the login email has been changed to an address I don’t recognize.
Please help me regain access to my account as soon as possible. I rely on this account for work, and I urgently need a solution.
Thank you for letting us know about the Instagram issue. At Meta Store Support we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Instagram issue. What we would like to do though, is point you towards the form that you can use to request a review of your account https://help.instagram.com/search/?q=email.
Please reach out to them because they have the right tools to assist you regarding this matter.
Hope the problem get resolved as soon as possible.
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Unfortunately, we wouldn't have any contacts to provide you other than the link to the Instagram Help Center. We work completely independently from other Meta platforms such as Facebook, Instagram etc.
We would highly recommend you follow the steps in the Instagram Help Center for hacked accounts as this is the only recourse to regaining access to your account. We know this is not the response you will be looking for but we truly hope you regain access to your account as soon as possible.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
